Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands., At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we're committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback., Founded in 2006, in Shanghai, CXG today has a global footprint and leverages 15 years of experience in market research and insights, consultancy, measurement of experience and impact on business performance and in specialized trainings and coaching for luxury and premium brands.Learn more about Customer Experience Group by visiting .
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury. - Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments. - Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide. What you will be doing: 1. Choose your assignments - align your missions with your personal preferences and profile. 2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home. 3. Observe carefully - check the ambiance, service quality, and overall customer experience. 4. Provide honest feedback - use our platform to share your observations through questionnaires. Perks of the Role: - Collaborate with iconic brands across industries. - Flexible assignments tailored to your interests. - Compensation for your time and input, with the potential for reimbursement on purchases. - A user-friendly platform for managing missions and feedback.
Must be 18 years of age or older.Current customer of premium and luxury brands.Not currently under contract with any retail brands, to ensure impartiality.Punctual, organized, detail-oriented, and reliable.Observant and passionate about customer experience.No prior experience is required; we value honest feedback from genuine customers., * Must be 18 years of age or older. * Current customer of premium and luxury brands. * Not currently under contract with any retail brands, to ensure impartiality. * Punctual, organized, detail-oriented, and reliable. * Observant and passionate about customer experience. * No prior experience is required; we value honest feedback from genuine customers.
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