Groupe ACCOR
Accor est un leader mondial de l'hôtellerie, fort de plus de 5 000 hôtels et de 10 000 espaces de restauration et bars implantés dans 110 pays. Le groupe déploie un écosystème hôtelier pleinement intégré, qui compte parmi les plus diversifiés du secteur. Celui-ci associe des enseignes de luxe et haut de gamme à des offres milieu de gamme et économiques, adossées à des concepts lifestyle exclusifs, lieux de spectacle et de divertissement, vie nocturne, restaurants et bars, résidences privées, hébergements partagés, services de conciergerie, espaces de co-working... Accor dispose ainsi d'un portefeuille de marques incomparables, animé par quelque 300 000 collaborateurs à travers le monde. Plus de 65 millions de membres bénéficient par ailleurs du programme de fidélité complet du groupe, ALL - Accor Live Limitless, le compagnon lifestyle du quotidien, qui donne accès à un large éventail de récompenses, de services et d'expériences. Le groupe s'attache en outre, au travers de ses
initiatives Planet 21 - Acting Here, Accor Solidarity, RiiSE et ALL Heartist Fund initiatives, à agir concrètement en matière d'éthique et d'intégrité professionnelle, de tourisme responsable, de développement durable, d'engagement solidaire, de diversité et d'inclusion., We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality., Are you passionate about developing people and making an impact through training? We are looking for Freelance Training Specialists to collaborate with Accor's Academy team and provide engaging training sessions for our hotel and support office teams in Austria.
MISSION
* Deliver engaging training sessions to hotel staff, focusing on essential soft skills such as communication, teamwork, and customer service excellence.
* Adapt and personalise Accor's training content to suit the specific needs of each team, ensuring relevance and maximum impact.
* Facilitate interactive workshops that promote a hands-on, participatory learning environment, encouraging employees to apply their knowledge in real-world scenarios.
* Support and mentor employees, providing practical guidance to enhance their confidence and performance in customer-facing roles.
PROFIL RECHERCHÉ
If you have experience in the hospitality industry or related field and enjoy delivering impactful training in soft skills such as emotional intelligence, stress management, and commercial mindset, we'd love to hear from you!, * Minimum 3-4 years of experience as a Training Specialist, ideally in hospitality.
* Fluent in English and German, French would be an asset, of the country you will be training in.
* Strong interpersonal and communication skills.
* Ability to engage and inspire teams through effective training methodologies.
* Based in Austria.
Groupe ACCOR
Ingénierie
Cologne
Plein temps (> 32 heures)
Non renseigné
23/08/2025
Freelance